One day, on his way to work, my staff, L was involved in an accident and he was given a week medical leaves. He was on leave for two days and then he came back to work. After a week, he was given another month's medical leaves and yet he came to work.
He submitted his Socso claims through the boss's secretary and I had no idea what was going on. One day, the officer from the Socso department called and I answered the call. She wanted me to accompany L to see her the next day. She told me to photostat L's salary record for the whole year.
So the next day, we met the officer. After some forms signing in front of her, she asked me to send her the attendance record of L. I duplicated the attendance record and sent to the officer.
After a week, she called and told me that Socso wouldn't pay for his claims for the medical leaves as according to his attendance record, he was working during his medical leaves. She put it this way: 'We don't pay since he's still capable to work.' I told her that he just came to work as he had so much work to do.
After another week, L received a cheque but not to what he had expected. He was not happy. My secrectary who just came back from her holidays went to appeal but not successful.
Since he was not happy, the boss paid him compensation and he's happy again. To him, money is everything!