A silly mistake



I was keying in the amount of 3 items. The first item was RM11.70. The other two items were 2 packets of milk powder which cost RM20.50.

Firstly, I keyed in RM11.70. Then I keyed in 2 x RM20.50 and it showed RM41.

Usually, I would pressed the subtotal but this time I just stopped at RM41.

The customer pointed to the first item and I nodded my head as I had keyed in the amount in the first place.

So he just gave me RM51 and I gave him back RM10.

My silly mistake. I realized the amount came to RM52.70.

Too late, the customer had taken the change and left our shop.

I just stayed cool as I realized immediately that I had made a mistake. I couldn't do anything as I had another customer to serve.

So today I lost some money..That's very bad. I must be careful next time..



Do you think the customer would realize that I had made a mistake and would come back to pay me for the first item?





Comments

  1. ReanaclaireOctober 4, 2010 at 11:42 PM

    Hope he does.. then u wont have to lose.. i guess he knew otherwise he wont point at the 1st item to you..

    ReplyDelete
  2. TekkausOctober 5, 2010 at 12:16 AM

    Maybe? :p Perhaps that customers didn't know?

    ReplyDelete
  3. foongpcOctober 5, 2010 at 1:34 AM

    Hopefully the customer would, but if not, then just count that as a loss.

    ReplyDelete
  4. linaOctober 5, 2010 at 8:44 AM

    I think most of us think it's our lucky day if cashiers punch in wrong (as in cheaper) price.

    But we would point out and come back if stores charge us more. Don't you think so? :D

    ReplyDelete
  5. wennOctober 5, 2010 at 8:53 AM

    Claire, I suppose he realized too but why bother.. it's not his fault..(he might have thought)

    ReplyDelete
  6. wennOctober 5, 2010 at 8:54 AM

    tekkaus, he might come back if he is really honest.

    ReplyDelete
  7. wennOctober 5, 2010 at 8:56 AM

    foongpc, i already accepted it as a loss but should he come back, that would be my lucky day.

    ReplyDelete
  8. wennOctober 5, 2010 at 8:57 AM

    lina, we will definitely come back if the cashier charged us more.

    ReplyDelete
  9. khengsiongOctober 5, 2010 at 9:00 AM

    I also sometimes don't check the change...

    ReplyDelete
  10. wennOctober 5, 2010 at 9:16 AM

    khengsiong, some people don't check it but some really check it.

    ReplyDelete
  11. smallkucingOctober 5, 2010 at 10:25 AM

    common mistake.

    ReplyDelete
  12. wennOctober 5, 2010 at 10:27 AM

    smallkucing, true but it's my carelessness.

    ReplyDelete
  13. Twilight ManOctober 5, 2010 at 12:48 PM

    I am always extremely careful with cashiers as a high percentage often keyed wrong food orders or give wrong changes, So, I would settle the matter before leaving if not I might have sleepless nights instead. I would return the change even if I need to drive back.

    ReplyDelete
  14. PeteOctober 5, 2010 at 4:11 PM

    Maybe he will come back to pay you back the money

    ReplyDelete
  15. BlossomFlowerGirlOctober 5, 2010 at 4:28 PM

    He may realise the mistake but I wouldn't bet on him coming back.

    ReplyDelete
  16. mNhLOctober 5, 2010 at 5:10 PM

    Hope he will come back and pay back the money.

    ReplyDelete
  17. wennOctober 5, 2010 at 5:15 PM

    twilight, that's very thoughtful of u.

    ReplyDelete
  18. wennOctober 5, 2010 at 5:16 PM

    pete, i don't think he's coming back.

    ReplyDelete
  19. wennOctober 5, 2010 at 5:16 PM

    blossomflowergirl, i wouldn't bet on him coming back too.

    ReplyDelete
  20. wennOctober 5, 2010 at 5:17 PM

    mNhl, he didn't come back as he's not our regular customer.

    ReplyDelete
  21. MerrynOctober 5, 2010 at 5:46 PM

    he knew i guess.. but the fact that u still give him the rm10 after him pointing to the first item made he walk away with the money :( common human error... :(

    ReplyDelete
  22. AnonymousOctober 5, 2010 at 6:31 PM

    When I read your lst para, I thought your last 2 items only RM20.50 as you didnt say it as RM20.50 each!

    ReplyDelete
  23. This Is My Blog - fishing guyOctober 5, 2010 at 9:43 PM

    Wenn: I'm sure the person thought he had done right when asking if you had gotten the third item. They just went there way and wait for another day.

    ReplyDelete
  24. UnknownOctober 6, 2010 at 2:35 PM

    Win some, lose some. Never mind, lets move on, I'd say.

    ReplyDelete
  25. slavemomOctober 9, 2010 at 9:33 AM

    Maybe he thot u gave him a discount as he'd edi pointed out the 1st item to u.

    ReplyDelete

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