A silly mistake
I was keying in the amount of 3 items. The first item was RM11.70. The other two items were 2 packets of milk powder which cost RM20.50.
Firstly, I keyed in RM11.70. Then I keyed in 2 x RM20.50 and it showed RM41.
Usually, I would pressed the subtotal but this time I just stopped at RM41.
The customer pointed to the first item and I nodded my head as I had keyed in the amount in the first place.
So he just gave me RM51 and I gave him back RM10.
My silly mistake. I realized the amount came to RM52.70.
Too late, the customer had taken the change and left our shop.
I just stayed cool as I realized immediately that I had made a mistake. I couldn't do anything as I had another customer to serve.
So today I lost some money..That's very bad. I must be careful next time..
Do you think the customer would realize that I had made a mistake and would come back to pay me for the first item?