This customer is too much. Today he asked for the Enercal milk powder at the cheaper price. He didn't want the one which comes with a packet of free oats. That definitely cost more.
I told him that that one was the previous batch. Now this recent batch only comes with the free packets of oats. He insisted that I asked the supplier for that former one. I told him that I couldn't do that as I don't deal with suppliers. So I told him to refer to the boss. He was not happy and accused me of not bothered to listen to his feedback.
Meanwhile, the boss walked past. He called the boss loudly and complained. The boss also gave the same reason like I gave. He was still not satisfied.
Then he said, "Then I know what to do." I supposed he doesn't want to buy from us anymore.
Another customer only knows how to complain. He always compares our price with our rival just a few doors away. Once he asked me about the price of a certain packet of rice. I told him. He said, "I got it cheap from else where."
I just don't understand. He said somewhere else is cheaper and yet he still buys from us..