PTPTN
My girl, Jean borrowed RM48K for her Accounting course at KDU. She graduated in June 2014. In Dec 2014, we returned the loan to PTPTN as we were given 20% discount. So we thought everything was settled. Suddenly, out of nowhere, after 15 months, we received a letter 5 days ago asking us to settle the balance. It made me curious. I quickly went online and made a complaint on the same day. We paid as required. How come we were required to pay the balance of 20%? I told them to refer to the announcement made in Dec 2014. Waited for 4 days and there was not a single reply. I decided to check it out at UTC yesterday. On arriving there, I asked to check the status. The officer-in-charge told me that all had been paid with the given 20% discount. I showed him the letter. He simply answered that the letter was outdated. They had just updated their system this month. Fine. I asked for a printed statement. It showed clearly that we don't owe them a single sen. ...