Stealing
Today was a little quiet in the evening. It was about 4pm when it happened. I was near the counter calculating my staff's salary while two of my cashiers were serving the customers.
One of my cashiers called me to check the cctv just a few minutes ago. She suspected that the Indian guy stole the Ghee from our shop.
So I checked the cctv and sure enough he was a thief. He walked in empty-handed casually to the rack which stored the Ghee. He spent some time there and he even took out the price tag.
Casually he walked to the first counter and asked the cashier the whereabout of the boss. She told him that the boss was not in. He pretended that he had bought the item and he wanted to exchange for another item.
My cashier took a look at the item and realised that there was no price tag so she couldn't exchange other item for him. He just walked away as if nothing had happened.
I told my cashiers that if anyone should ask about the whereabout of the boss, they should say that he's around somewhere. We wouldn't dare to tell about the incident to the boss. He would definitely get angry and scold all of us.
Stealing has happened quite a number of times even though we have cctv..
it's really difficult to prevent people from stealing..
ReplyDeletei don't understand why your boss will get angry and scold everyone..
Deleteit's really not any of the staff's fault.. even if the boss himself is in the shop, he cannot guarantee this will not happen, correct??
Deletebut strange, that indian guy just wanted to steal a can of ghee.. hmmm??
Deleteso i guess you can recognize him now, should be able to trace him down next time..
Deletenobody wants that to happen but our boss gets very angry stating that we are not alert of strange people in the shop.
DeleteI wanted to take the picture of his face and paste it near the entrance of our shop.
you do that. paste it in the front of the door. i saw at the MyMydin mini market also got paste. As long as you have got the video tape. dont think he dares to sue you
DeleteIt happens everywhere and is difficult to monitor. Luckily there was no damages to the business.
ReplyDeleteTrue, it's not easy to control stealing nowadays.
DeleteReally hard to control.....
ReplyDeletetrue..
Deletethis is not the first time saw you post about stealing. The other time even with video right?
ReplyDeletethe man so daring. Dare to go counter and ask some more. haiz.
Deletebut at times like these it's hard to monitor every customers la. Even if the boss is there, i think the boss also wont be able to see everything
Deleteyour staff notifiying you about the thief kira as alert also although it's after the event.
DeleteBoss scolding everyone will only makes everyone upset and wont dare to report if found something admiss.
well, boss is always bossy. They expect workers to be very alert at all times..
Deleteam wondering whether it would be a good idea or not if instead of scolding the staffs, maybe boss can reward the staffs with $$ for each thief caught. With this maybe staffs will be more alert. Just an idea la.
ReplyDeleteIt's not easy to catch them. Always after the incident when we watch the cctv.
DeleteAnd those thieves make stealing like normal and right things to do now. Sigh! Do be careful. At least the things are stolen, not lives taken.
ReplyDeleteyea, they must have been practicing a lot. Now that they become pro..
DeleteThieves and Shoplifters are growing by the numbers each day. It is a losing battle for police to wipe out the crime completely. Even the banks' ATMs have been stolen so many times!
ReplyDeleteSo we always have to adopt the motto of "Prevention Is Better Than Cure". I am not sure about the layout of your racks but I saw one big grocery mart in KL that got fed up with the frequent losses. They had to shift the 2 cashier counters on both ends of the shop to act as watchful eyes as well. Another store shifted their cashier counter to almost the centre so that they could have 360 degrees view. Just my 2 cents.
Some 7 -Elevens in KL even lock their doors during the daytime! You have to press door bells! Ridiculous isn't it?
very difficult for us to handle this problem. It keeps coming back, Just pray that no one is hurt.
DeleteI'm surprised that the thief approached your staff daringly, I mean he was committing a crime and yet acted very calmly!
ReplyDeleteHe's pro, la!
some are more pro..just walk in, take the items and just walk out..
Deleteyah lo. it is really hard to control ..
ReplyDeleteI think those big supermarket also the same...
only those people themselves can change it..
Deleteso now you must think on a new method on how to counter this fellow..
ReplyDeletehe did it once and will do it again...
he will definitely do it again some where else..
DeleteFeels like being violated! Sorry you had this happen
ReplyDeletewhat to do? this kind of incident does happen every where..
Delete