Quarrel
We have a sales promoter who comes every Friday to promote her white coffee. She is really good in promoting it. I can see that she really makes sure that her sales is good for the day.
Well, this evening, I was shocked when I heard her quarreling with my new worker. She accused him of telling the customer that her white coffee was not delicious. Another kind of white coffee was better than hers..the accusation..
My new worker, H, was trying to defend himself. I couldn't do much as it was a non-stopped quarrel.
When they had dispersed, I could sensed that the sales promoter was not happy. She wanted to complain to the boss.
When I saw the boss later, I told him about the incident. He said that the problem has been solved. He told H to mind his own business. He had better promote the herbal stuff. Then only he would be considered smart!
So much for the incident, the new month is soon to be here. Tonight, my girls and I went for a movie, the "Breaking Dawn". Good to break away from my routine..
From the month of December onwards, I will check my daily commenters. Only those who have commented daily will be the top commenters.
hmmm, didn't know what actually happened between the salesperson and your staff.. i think perhaps it may be a misunderstanding??
ReplyDeletemisunderstanding could have happened..I wasn't sure of that
Deletebut come to think of it, the salesperson is too defensive of her product.. when people are giving negative comments, then she should actually noted that and then perhaps feedback to her own company and not just quarreling there.. this is so not professional..
ReplyDeletemaybe she doesn't like people to give negative remarks on her products..
DeleteSK is right that the sales person should remain calm and accept whatever criticism. She should analyze the product quality instead.
DeleteI think the sales person is a hot and quick tempered person by nature!! Too much coffee gets her heated up easily. Maybe she should sell cooling tea to calm herself. Lol
Deletetrue, actually she could just talk to him instead of shouting out in public.
Deletewell, no idea why your boss ask your staff to just promote the herbal stuffs?? maybe just to avoid the conflicts again?? hmmm, but sometimes customers may ask for opinions, then i think your staff may actually just advice the customer base on his own preference..
ReplyDeletethis new worker is supposed to do his part in promoting our herbal stuff..
Delete"Breaking Dawn" is it the new Twilight series?? hmmm, i am actually planning to watch "Life of Pi" heard many good reviews of this movie adapted from the best-selling book..
ReplyDeleteIt's the last series..nice
Deletewoo, your top commenter requirements is even more strict than me huh?? hahaha.. anyway, i'll try to comment on every post, but i definitely am not eyeing for the prize, it's just a matter of supporting you.. :)
ReplyDeleteThanks for your support. Really appreciate all my commenters..
Deletesame here too :)
Deletethanks for your fullest support! :)
DeletePeople would face a rough patch every now & then and the mood could be easily affected when not controlled especially when negative gonna hurt the sales. Glad all is over.
ReplyDeleteit could be affected by her mood on that day..
DeleteCould be the promoter was having a bad day gua. Sometimes its like that lor. Too tired or what will be easily angered
ReplyDeletemaybe..but she used to be a cheerful lady..I was actually surprised.
DeleteGood also la the Boss tell the worker to promote herbal things as that is the core business, right?
ReplyDeleteWhite Coffee and all is just an additional
yes, the worker should just be neutral..
DeleteI think i can understand la. The promoter trying to promote her product and then some how the staff ter-step on her tail. Like many times people will say if nothing good to say, better keep quiet lor.
ReplyDeleteagreed..he should just keep his mouth shut..or just say sorry.
DeleteIn my department, whenever anyone outside scold or be too nasty a staff here; my manager would tell him/her to be professional and not simply pick fights.
ReplyDeleteThe manager won't pick side but the manager also won't allow the offie turn into a "pasar"
yes, it wouldn't be nice for the environment to turn hostile..
DeleteThe new worker was probably telling the truth about the white coffee but to the wrong people (your customers).
ReplyDeleteTop commentator? wow! it's a good way to encourage silent readers to write. Hahah! I definitely lose! and SK definitely wins because he types comment a few times per entry.
p/s: Have a nice day.
wrong timing and wrong words..
Deletewell, just put a comment or two would suffice for every post.
yikes thats unhealthy for the business and i just hope they did that on private and there nothing physical betwwen the two of them that would be disturbing fir the others especially the customers
ReplyDeleteluckily they didn't fight..
Deletewell I wonder if H really did that, but i guess he did, he should have jsut shut his mouth off cause people has different perspective when it come to that matter i mean at everything
ReplyDeleteH is such a busy body..hope he learned a lesson.
Deletegood thing your boss solved it already I just hope those two would make friends cause as i have said it would be so un healthy for the entire crew
ReplyDeleteI hope so as they would be working in the same place again..
Deleteon the promoter's side he just did what he has to do for the product but i still think that he should have consulted the boss instead of have a fight with h thats a better way to deal with it
ReplyDeleteyes, she should have talked to boss first instead of quarreling with H.
Deletehave a pleasant day wenn happy blogging may god bless you abundantly and please do take the best of care always
ReplyDeletethanks..may God bless you too..please remember to send me your address to
Deletewennexp@yahoo.com
So H is overstepping the promoter's rice bowl? :) cannot blame her for getting upset ..
ReplyDeleteyes, H must learn how to respect people..
Delete