Socso Claims
One day, on his way to work, my staff, L was involved in an accident and he was given a week medical leaves. He was on leave for two days and then he came back to work. After a week, he was given another month's medical leaves and yet he came to work.
He submitted his Socso claims through the boss's secretary and I had no idea what was going on. One day, the officer from the Socso department called and I answered the call. She wanted me to accompany L to see her the next day. She told me to photostat L's salary record for the whole year.
So the next day, we met the officer. After some forms signing in front of her, she asked me to send her the attendance record of L. I duplicated the attendance record and sent to the officer.
After a week, she called and told me that Socso wouldn't pay for his claims for the medical leaves as according to his attendance record, he was working during his medical leaves. She put it this way: 'We don't pay since he's still capable to work.' I told her that he just came to work as he had so much work to do.
After another week, L received a cheque but not to what he had expected. He was not happy. My secrectary who just came back from her holidays went to appeal but not successful.
Since he was not happy, the boss paid him compensation and he's happy again. To him, money is everything!
This post is an eye opener to me in some ways. I am fully aware that Socso and Insurance companies are damn smart these days so we better be honest. Your staff should be grateful that her boss was so kind to offer compensation out of his own kindness. I hope the Elephant Gods will bless him always.
ReplyDeleteGood morning Wenn,
ReplyDeleteIf known the conditions earlier then should adhere to them to get the full compensation.
Have a nice day!
Socso is now more cautious than those days... at least he can claim something ... and so nice of your boss to compensate the rest...
ReplyDeleteGood morning Wenn....
ReplyDeleteNice of the boss to paid him compensation...
ReplyDeleteHave a great day ahead...
ReplyDeletei have not filed any SOCSO claim before, hmmm but i think this post somehow gave me a bit of information on how strict they are.. but your boss is such a good one to gave the worker his compensation out of his pocket.. :)
ReplyDeleteI'm glad he was compensated in the end.
ReplyDeleteYes...socso is like that. They dun pay u if u still comes to work even u r on MC. And they really check all the doc before paying.
ReplyDeleteIn life some win some lose..
ReplyDeleteHi Wenn,
ReplyDeleteThanks for sharing. I have no idea what are the requirements to claim socso. At least now I know what cause a claim to be void.
And your boss is really a good man. The compensation he gave him made a different for him.
ReplyDeleteHere in the states you don't get workers compensation at all if you work even a little bit. Nice of the boss to compensate him.
ReplyDeleteTo some people money is everything at some moment!!! =]
ReplyDeleteYour boss is a generous man too Wenn
ReplyDeleteSOCSO is very strict in many ways. Everything check in detailed. It is a good post for all of us here. Thanks you for sharing.
ReplyDeleteL is given medical leaves then he has to rest. But he still wanted to go to work. He is a good worker too.
ReplyDeleteI'm not from HR Dept,but I've overheard the procedures to claim compensation from SOCSO is not easy.
ReplyDeleteSo next time, when is given medical leaves must go on resting at home. hehehe...
ReplyDeleteThe amount given by SOCSO is very little right? Not even to bear the medical expenses. This is because the medical leaves given is a week,base on his attendance, he only takes 2 medical leaves only. The compensation is base on the medical leaves compare against the his basic salary. SOCSO needs to do some calculations. L probably will be given more. My company at least must be on leave more than 4 days only can claim for SOCSO.
ReplyDeleteSomehow it depends on what kind of situation and how serious it the case.
DeleteTo appeal the case, more tedious information and L's health history, medical informations are required. Can say very "ma fan" one. But no choice...
ReplyDeleteThey also will interview L if let say he wanted to appeal the case. They will have an interview session with a few selected panel to judge the case.
L probably need to undergo a small test to judge whether he is capable to work and so on...
DeleteIn other words, we can always asked them first and explain to our employees whether they wanted to proceed with claims and so on.
DeleteNot that we don't want to help, but at least he or she knows the right procedures and have to accept the decision from SOCSO.
DeleteWow, Angeline is very knowledgeable on this! ;)
DeleteSocso case can be very tricky, but I guess all employers are somewhat ready for it la.
ReplyDelete